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Council Response Time
Posted:
Sat May 14, 2011 11:40 amby Kintyre Forum News
It was interesting to read in last week's courier how one local had contacted the Council (by e-mail and by the Council website) without response.
Have other members of the public encountered the same response? (ie none)
Re: Council Response Time
Posted:
Sat May 14, 2011 12:55 pmby EileenH
I reported potholes in the road along my way and the council were along the next day and filled them in. I phoned the contact centre though.
Re: Council Response Time
Posted:
Sat May 14, 2011 2:45 pmby four eyes
our lovely council are not exactly famous for getting things done quickly, did you seriously expect anything to get done sooner
Re: Council Response Time
Posted:
Sat May 14, 2011 5:24 pmby smokynuk
With all these cuts and reduction in staff how do people expect the service they deliver not to be affected?
Re: Council Response Time
Posted:
Sat May 14, 2011 7:59 pmby Kintyre Forum News
smokynuk wrote:With all these cuts and reduction in staff how do people expect the service they deliver not to be affected?
Good point smokynuk
Re: Council Response Time
Posted:
Mon May 16, 2011 9:29 amby kintyre 84
I would be surprised if this was a regular occurance with the facilities in place within the Council now.
The instance referred to in the Courier was unfortunate on two points - complaint automatically forwarded to staff members retired/retiring/redundant and the ground concerned being privately owned and therefore outwith the Council's remit.