Survey on courier costs to Highlands and Islands postcodes

[D.H]

There is a survey out by Consumer Scotland about the excessive courier charges to Highlands and Islands postcodes

http://www.ruralgateway.org.uk/en/node/1775

'Consumer Focus Scotland online survey

Our aim is to find out if online retailers are giving consumers enough information upfront about general delivery options on their websites (before you register or make a purchase). Sometimes this information is hidden away under ‘Customer Services’ or ‘Help’ sections and can be difficult to find. From your previous experience of buying goods online or by having a look at your favourite website we want you to rate how easy or difficult this is.

PLEASE NOTE: WE WANT TO FIND OUT WHAT INFORMATION IS AVAILABLE BEFORE A PURCHASE IS MADE – DO NOT REGISTER OR ENTER ANY DEBIT OR CREDIT CARD DETAILS

Please complete our short survey which will take no longer than 5-10 minutes giving your views on this subject:

http://www.surveymonkey.com/s/7YJKP7Z

There is a section at the end of the survey for any other comments – if you have had any personal experiences (good or bad) please let us know.

The closing date for responses is Friday, 12 February 2010 - if you have any questions about the survey please let me know.

With best wishes.

Gill MacGregor
Consumer Network Co-ordinator
Consumer Focus Scotland'

[Bitter End]

" The closing date for responses is Friday, 12 February 2010 "

I wonder what conclusions came from this survey ------- Can find no publication relating to this on their web site.

[D.H]

The survey is still running http://www.surveymonkey.com/s/RemoteAreaDeliveryCosts but I see the link does not seem to work from the original post. I got this through a couple of networks and filled mine in yesterday. I think the 2010 is a typo on the webpage that I copied it from. My understanding is that it has another week to run so click on the new link - which works - and add your views.