The Kintyre Forum

I have been let down badly by Sky and their subcontractors who are not prepared to take on the job - health and safety - despite fitting the dish and having it repaired in January.They are now saying that they can no longer fix the dish and I need to instruct someone myself. Does anyone have a name of someone who can help?

AandA

Just a thought.Do you have a contract with Sky?If so,hound them until they sort it.

No. That is the problem. There is nothing in it for them. I have a number for Millenium Aerials and will give them a try.

They tried that one on me when I upgraded to HD, wanted it in for Christmas, eventually had it in for March, 3 months after their first visit. Told me the bungalow needed a special "height team" to complete the installation. After several missed appointments and being told what I would need another contractor, I told them the next step would be BBC's Watchdog program. They eventually agreed to complete the installation. Its better to make a complaint on email that way you have a record. Some of the phone line people just were not interested!

Told me the bungalow needed a special "height team" to complete the installation.

Eh how can a bungalow be high up?

had to send them pics to show how easily accessible it was !

We used Macleod TV & Satelite in Oban on 01631 564310 covers all over Argyll including Campbeltown, nothing is too much trouble.

Local contact details for George Rahman is

viewtopic.php?f=11&t=13190&p=117642&hilit=sky#p117642

Milleennium Aerials are in Campbeltown alot too and very efficient - come and get the job done there and then.

http://www.aerials4u.co.uk/index.html

Sorry Ship of Dignity = George Rahman waste of time, never answers his phone, that's why we contacted the folk in Oban.

He'll need to answer his phone if he gets on to the Council!

Bonnie Lass wrote:Sorry Ship of Dignity = George Rahman waste of time, never answers his phone, that's why we contacted the folk in Oban.

Had to smile at this reply.

Not a Ctown experience but this may be of interest.

I live in a listed building in Glasgow so I had to be very careful when I had a satellite dish installed. I explained this to Sky who claimed it would not be a problem - so naturally, the engineers sent by Sky refused to do this as it was a "non-standard" installation. But the very same engineers gave me an estimate for the cost of putting up a dish privately in a suitable location. Approximately £500. Someone else did it for me for far less - so it pays to shop around.

In fairness, it was a tricky job. My dish is on the side of the neighbouring building some 30 feet above my flat.

George Rahman wrote:

Bonnie Lass wrote:Sorry Ship of Dignity = George Rahman waste of time, never answers his phone, that's why we contacted the folk in Oban.

Had to smile at this reply.

Why If they are saying they can't get in touch with you, isn't that a bit of a problem ????

Niander wrote:Told me the bungalow needed a special "height team" to complete the installation.

Eh how can a bungalow be high up?

They should change their name from "Sky"to"Ground".

If you have the garden space, it may be worth fitting on a post in the ground as the dish is far easier to maintain and adjust. They work just as well as long as there are no obstructions such as trees, walls etc.