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Compensation for loss of electricity supply

PostPosted: Wed Mar 27, 2013 9:30 pm
by muppetanimal
Out and about I have heard a few "informed !" comments about the level of compensation that some people believe they may be entitled to "for their inconvenience etc." Not for me to say how much, if any, compensation they could be due, I will leave that in due course for SSE to sort out according to the regulations, but as a Category 3 (very large event) we must all be very thankful for the speedy and efficient response by the company and that they kept us informed through various channels of the progress being made in exceptional circumstances to repairing the supply network.

For online information see :
http://www.ssepd.co.uk/CustomerService/ ... Standards/

which will link you to

http://www.energynetworks.org/modx/asse ... o%20V2.pdf

I would hope that once all supplies are back to normal that SSE will issue a statement outlining what level(s) of compensation are to be made (if any) for the different areas.

Re: Compensation for loss of electricity supply

PostPosted: Wed Mar 27, 2013 10:15 pm
by MCP
Are we "Highlands and Islands" or some other designation? H&I does not qualify for compensation but this is due to change in 2015.