http://news.bbc.co.uk/1/hi/world/americas/8145230.stm
And the song, 'United Breaks Guitars' ain't too bad either!
http://www.youtube.com/watch?v=5YGc4zOqozo
It seems the airline's stock price has plunged by ten per cent since the massive hit on youtube, costing shareholders $180m. This really is doing something about customer service! I'm going to go and write a ditty or two about the c**p service I get. To start with, what rhymes with Argos?
Could not give a toss?Show them who is boss?At a loss?