Council Tax Direct Debit Payments taken early

[Kintyre Forum News]

Not sure if anyone else noticed but April's Council Tax Direct Debit wsa taken yesterday, 28th March 2013, from your bank.

Here is the official press release from the Council which to be honest is poor. Blaming the computer system which is managed, programmed and maintained by humans is a real cop out.

Council Tax Direct Payments

Some council tax payers may have found that their direct debits have been processed earlier than usual on 28 March instead of 1 April.

The severe weather in Kintyre over the past few days had an impact on power supplies and some systems were affected.

After electricity and systems had been restored, a number of processes were run to make sure that people still received essential benefits payments. During this, computerised council tax direct debit payments normally due on the 1st of each month were processed early.

We are sorry about any inconvenience that this has caused people and we are working with banks, advising that we will cover any charges incurred as a direct result of this issue.

For help and advice, please call our dedicated council tax helpline on 01546 605511.

[LANDROVER ROGER]

Basic advice.Change your direct debits to standing orders.That way you control when the funds leave your bank.

[Ship called Dignity]

Basic advice.Change your direct debits to standing orders.That way you control when the funds leave your bank.

Basic advice - stick to Direct Debit for your Council Tax. Otherwise you have to tell your bank to pay different amounts (for the first two months).

http://www.argyll-bute.gov.uk/node/39040

[Ags]

And on another note are Lloyds TSB going to wave charges if any are incurred by customers this week? I tried to pay money in on both Tuesday and Thursday and they were closed. I am not sure if they mnaged to open Wednesday as I didn't get time to check Obviously being a holiday weekend they won't open until Tuesday. Apologies to be slightly off topic!

[odds]

Seeing as you as a tax payer and therefore a major shareholder of Lloyds I think you should ask them for a key to open up when the staff can't be there to serve customers.

Pete.