Council Response Time

[Kintyre Forum News]

It was interesting to read in last week's courier how one local had contacted the Council (by e-mail and by the Council website) without response.

Have other members of the public encountered the same response? (ie none)

[EileenH]

I reported potholes in the road along my way and the council were along the next day and filled them in. I phoned the contact centre though.

[four eyes]

our lovely council are not exactly famous for getting things done quickly, did you seriously expect anything to get done sooner

[smokynuk]

With all these cuts and reduction in staff how do people expect the service they deliver not to be affected?

[Kintyre Forum News]

With all these cuts and reduction in staff how do people expect the service they deliver not to be affected?

Good point smokynuk

[kintyre 84]

I would be surprised if this was a regular occurance with the facilities in place within the Council now.

The instance referred to in the Courier was unfortunate on two points - complaint automatically forwarded to staff members retired/retiring/redundant and the ground concerned being privately owned and therefore outwith the Council's remit.