O2 Signal in Campbeltown Area

[LO]

Just wondering if anyone else is having problems with O2 coverage in the Campbeltown area?

Since Sunday, I've had no coverage and a screen message saying "Emergency Calls Only".
I reported it yesterday to O2 and they did a network check and told me there was a perfect signal in the area and had no complaints from other customers. The conclusion was that either my SIM card is faulty or my phone is on the blink. I then dug out a spare SIM card which gave the same message so that appeared to narrow the problem down to my phone. However, just as I was facing the prospect of sending it back my daughter told me that some of her friends had no signal as well, so I thought I would check on here before doing anything further.

If there is a network fault it would be interesting to know if anyone else has reported it and what the response was.

Thanks

Les

[amron]

My phone is the same, it is only in certain parts of the town that the signal is down.

I dropped of kids at school and all my messages came through from yesterday.

The signal is ok at the sound of kintyre, will phone them and see what they say.............

[Annie M]

My mate reported it to O2 yesterday morning and they said they could see a fault on the line but werent sure when it would be fixed and to phone back at night. She did this and was then told that no fault had been reported even though she had done it herself that morning! While O2 is down in Campbeltown, Vodafone is down in Tarbert - just as well I have a SIM card for both networks!

[petewick]

Its fine here in Oban but can't contact my pal in the toon who'se O2.
Have noticed drops in signal when I have been home from time to time.


petewick

[Annie]

When I was home recently, I found that Vodafone worked almost everywhere, excepting the portion of Tarbert, Lochgilphead and a few other spots, but those were only a few minutes each, and I later got a signal as we got past those areas. Must be the hills or something.

But I have found Vodafone to work almost everywhere, and even when down, not down for long!

My Vodafone also worked in Glasgow, Amsterdam and when I went on vacation to Turkey! (Well, searching for network, but it still worked great!)

[The Hitman]

Does anyone have a Contract with the Network Provider 3 and what do they think of it?

[LO]

Thanks for the info folks.
I'll away and rattle O2's cage from a position of knowledge.
Will post again if anything to report

Les

[John S]

Does anyone have a Contract with the Network Provider 3 and what do they think of it?

I use 3 hitman, all right about the town but not consistent in the rest of the area.

[Annie M]

Vodafone is normally fine in Tarbert, Lochgilphead and most places in Argyll but they do seem to have had quite a few problems with their lines recently causing it to go down for a few days at a time. Have heard that 3 doesnt work too well indoors and in many areas.

[Annie]

Thanks Annie! I must have been going up and down the road during those times, however, it did seem to recover quite quickly!

[amron]

I managed to get an O2 signal at Drumore and the guy went through loads of questions etc he said that there didn't seem to be any faults etc, but said he would pass it on to get an engineer, said he would phone back he did but I lost the signal again.

Seems only to be in the town, hope it is sorted soon, he didn't seem aware that there were any complaints.

Keep at them.......

I changed from Vodafone to O2 as vodafone were always down, not often that O2 are down for any length of time.

[LO]

I phoned them again about 1pm and read them some of your messages as well as telling my own story prompting the guy to go and check.

Surprise, surprise!

He then came back and admitted that they have a serious network problem in the area, engineers were working on it, but they had no idea when the signal would be back to full coverage again. His quote was that "it's one of those how long is a piece of string cases"

At least we know now, which is totally different from yesterday's situation.

Don't know how much difference it made mentioning the Forum, but if anyone else is chasing them up I don't think it does any harm to drop it in at the beginning of the conversation. I reckon it lessens the prospect of the the b******t factor coming into play.

L

[amron]

I phoned about 12 and I mentioned the forum as well, said it was crazy telling people there was nothing wrong with the signal, he even got a map of the area and I had to tell him where I was phoning from so he could see where the masts were and which parts of the town that were not getting any signal
Hope it will be sorted soon,

Keep at them..........

[Reidiboy]

My signal on O2 has been really poor here in Thurso. It seems better today in certain parts of the town but down here at work its still useless!

[Beachcomber]

Does anyone have a Contract with the Network Provider 3 and what do they think of it?

Can't comment on 3 but we switched from Vodafone to Orange when we moved onto Kintyre and have been thoroughly satisfied with them.